Payment Policy
At Tide-Hrad, we are committed to providing you with a safe and convenient payment experience. Below is our payment policy to help you better understand the process of shopping on our website.
Acceptable Payment Methods
Our website supports a variety of payment methods to meet your different needs:
Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard and American Express.
Online Payment Platforms: You can make secure transactions through well-known online payment platforms such as PayPal.
Bank Transfer: For large orders, we also accept bank transfers. Please contact us for details.
Payment Security
We take the security of your payment information very seriously and have taken the following measures:
Encryption Technology: We use SSL (Secure Socket Layer) encryption technology to ensure that all payment information is protected during transmission.
Data Protection: We do not store any credit card details and all payment information is processed through a secure payment gateway.
Order Confirmation
Once the payment is successful, we will send an order confirmation email to the email address you provided. If you do not receive a confirmation, please check your spam folder or contact our customer service.
The confirmation email will include order details, shipping information, and estimated delivery date.
Invoices and Receipts
After completing your purchase, you can view and download electronic invoices in your account. If you need a paper invoice, please indicate it when placing your order and we will send it with the item when it is shipped.
Refund Process
To request a refund, please refer to our Return and Exchange Policy page for detailed refund process and conditions.
Contact Us
If you have any questions or need further assistance, please feel free to contact us:
Email: service@tide-hrad.com
Customer Service Phone: +86 13298361702
Thank you for choosing Tide-Hrad. We look forward to providing you with quality products and services!
