Information Protection Policy
At Tide-Hrad, we value your privacy and the security of your personal information. We are committed to protecting the information you provide when using our website tide-hrad.com and ensuring that it is properly handled.
Information We Collect
In order to provide you with better service, we may collect the following types of information:
Personal information: such as name, email address, phone number, etc., when you register an account, place an order or contact us.
Transaction information: including purchase history and payment details to process your order.
Technical information: such as IP address, browser type and access logs, which helps us optimize the website experience.
Use of Information
We promise to use your information for the following purposes:
Process and fulfill your order, including delivery and customer service support.
Improve our products and services.
Send you updates, promotions and service information related to you (unless you choose not to receive this information).
Sharing of Information
We will not sell, rent or share your personal information with third parties, except in the following circumstances:
Share necessary information with partners (such as logistics companies) to complete the order.
Comply with legal and regulatory requirements or respond to government requests.
Protect the rights, safety and property of Tide-Hrad, or users and the public from harm.
Protection of Information
We take all reasonable measures to protect your information from unauthorized access, use or disclosure. This includes the use of encryption technology, regular audits and other security measures.
Your Choices and Rights
You have the right to review, correct or delete your personal information at any time. If you need help, please contact us at:
Email: service@tide-hrad.com
Customer Service Phone: +86 13298361702
Policy Updates
We may update this information protection policy from time to time to reflect changes in our information practices. Any updates will be posted on our website.
Thank you for your trust in Tide-Hrad. We are committed to protecting and respecting your privacy.
